What’s Covered

Your warranty covers:

• Manufacturing defects
• Material faults
• Mechanical failures under normal use

If your slide fails due to a fault in materials or workmanship within 12 months of purchase, we’ll repair or replace it—no dramas.

What’s Not Covered

The warranty does not cover:

• Damage caused by incorrect installation
• Misuse, abuse, or neglect
• Modifications or alterations
• Normal wear and tear
• Damage from accidents or environmental exposure (e.g. rust from saltwater)

How to Make a Warranty Claim

To make a claim, please contact us at jay@ultimatefridgeslides.com.au with the following:

• Your order number
• A description of the issue
• Photos showing the fault or damage

We’ll assess your claim and get back to you within 2 business days with next steps.

Proof of Purchase

Please keep your receipt or order confirmation as proof of purchase. Warranty claims without proof of purchase may not be accepted.

Need Help?

If you’re unsure whether your issue is covered or need help with a claim, just get in touch. We’re here to help and want to make sure your fridge slide keeps working as hard as you do.